Social Strategy

Strategy, or strategic planning, is the connection between a brand’s business goals and their target audience. Social strategy is just strategy enmeshed in an understanding of the audience’s behaviors within the context of specific platforms.

The purpose and function of strategy and strategic planning within an advertising agency are fundamental to the creation and execution of effective advertising campaigns. This process is designed to bridge the gap between a brand's objectives and the target audience's needs and behaviors, ensuring that the campaign resonates deeply and drives the desired outcomes. At the heart of this process are the strategist and the core insight, which collectively guide the creative direction and execution of the campaign.

A strategist at an advertising agency plays a pivotal role in uncovering and interpreting data about the target audience, market trends, and competitive landscape. This role involves a mix of analytical and creative thinking, as the strategist must sift through data to identify meaningful patterns, opportunities, and challenges. The goal is to develop a deep understanding of the audience's motivations, preferences, and pain points, as well as the cultural and social context in which they operate. This understanding informs the development of a strategic plan that outlines how the brand can engage with its audience in a relevant and impactful way.

The core insight, which emerges from the strategic planning process, acts as the foundation for the entire advertising campaign. It is a powerful truth about the target audience that connects them to the brand in a unique and compelling way. This insight guides the creative team in developing the messaging, visual identity, and overall approach of the campaign. It ensures that every element of the campaign is aligned with the audience's values and expectations, making the advertising more likely to capture attention, evoke an emotional response, and inspire action.

Strategic planning in an advertising agency is not a one-time effort but a continuous process of learning and adaptation. As campaigns roll out, strategists monitor performance, gather feedback, and refine their approach based on real-world results. This adaptive approach allows for the optimization of ongoing campaigns and informs the strategy for future initiatives.

In essence, strategy and strategic planning are at the core of an advertising agency's efforts to create campaigns that not only achieve business goals but also forge meaningful connections with the audience. The strategist's ability to uncover a compelling core insight is crucial in shaping work that is not only creative but also strategically sound and effective.

An agency like CROWN takes great pains to truly understand your consumer, your brand, and your category before doing anything else. But being strategic doesn’t mean we can’t tell a great story. CROWN has a rich legacy of taking brand truths and objectives, then coming up with creative ways to tell the story in a way that cuts through the noise on social and makes a meaningful impact on the target audience.


Social media marketing is more than just updating your Facebook page. It’s an opportunity to understand your vertical like never before, enhance relationships with existing customers, and recruit new customers all over the world.

An effective strategy requires a deep understanding of traditional marketing concepts and expertise in emerging media. It aligns with your business goals while resonating with the most hyper-saturated, attention-deficient audience in history. It integrates perfectly with your other interactive and above-the-line marketing initiatives, and allows for accurate and timely measurement

Creative strategy grounded in traditional marketing fundamentals. Mixed with proximity to culture and technology expertise, it’s a game-changer.